Shipping Policy


****Due to Covid-19, which is entering its second phase, we cannot guarantee fast delivery times. Additional time must be allowed. Please allow 15 to 35 days for all your packages. This impacts all suppliers around the world. Thank you for your usual understanding and collaboration.**** updated on 2020-06-30

At our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. Most of our items are custom-made and shipped from various locations around the world. We appreciate and thank you in advance for your patience. Our items have a treatment period before they are sent. More than 95% of our products are shipped within 3 to 5 days of payment. You will receive a confirmation e-mail and a tracking number once your products have been shipped.

Here is what our process looks like:

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and the local country post process the orders, which takes an additional 2–4 business days.

  • Once your products have been shipped, you will receive a shipping confirmation e-mail and a tracking number.

  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.